What cannot be measured cannot be improved
The first step focuses on giving owners a very thorough understanding of how and where money is made and spent in the business. By understanding the revenues, associated costs and resulting profit for each transaction, we can aggregate information to provide many, powerful views of business activities and health. Income statements are, after all, an aggregation of line items on the invoice. To obtain this level of understanding requires ready access to clean, historical, invoice-level, line item data.